Quality Assurance

Reliability

At Morningside we believe a comprehensive quality assurance system is the backbone of every successful company. Our clients’ expectations for excellence must be satisfied every time. Morningside’s philosophy regarding quality control can be summed up in one sentence: Work tirelessly and creatively to ensure the job gets done right, every time. Project managers, client representatives, and expert evaluators work together to optimize workflows and coordinate resources so that each project is handled with the specific care it requires.

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Efficient Processes

Clients choose Morningside because of our efficient and client-oriented processes, which yield the industry’s highest approval rates. Evaluators and staff are easy to reach and resolve issues quickly. Calls are answered by real evaluators, not by machines. Morningside offers flexible and customizable options for the delivery of evaluation reports, with some clients requesting evaluations to be completed within six hours. Free preliminary assessments are available.

Industry-Specific Expertise

Evaluating an individual’s academic and employment history requires the knowledge of an expert with strong academic credentials who knows not only the criteria and methodology by which credits are granted in the US, but also the particular field in question in a nuanced and complete way.

International Reputation

Our expert professors are often heads of their departments at major universities. Many are well known in their respective fields, and publish regularly in, or edit for, major academic journals. They are frequent speakers at industry and academic conferences.

Governmental and Institutional Acceptance

With an extensive network of world-renowned experts, Morningside is a leading and trusted provider of credential evaluation services. Morningside’s evaluations are regularly submitted to and accepted by USCIS, universities, and state licensing boards, among other institutions.

Expert Affiliations and Certifications

Quality begins with our team of professionals. Our professors, evaluators, translators, and project managers are members and supporters of the American Immigration Lawyers Association (AILA), NAFSA: Association of International Educators, the National Association of Graduate Admissions Professionals (NAGAP), the American Association of Collegiate Registrars and Admissions Officers (AACRAO), the Council for Global Immigration (CFGI, formerly ACIP), and the American Translators Association (ATA), among other organizations.

Quality is equally based on our standards and processes. Our record: A team of Six Sigma-certified managers. Quality assurance client interviews. Continuous internal process review and improvement. Membership and participation in standards-defining bodies such as the American Society for Quality.